Important notice for free users: if you need a faster response to your question or need urgent help with an issue, please consider buying our Premium version.

Choose the type of your message below, to display the appropriate form:

Please use the WordPress forums to ask questions, we will reply there.

Sales and Pre-Sales Questions

Use this form ONLY if you have problems with the Activating or Renewal process. Or if you want a refund. We will only answer Sales related questions here.
  • This will help us quickly identify your need.
  • Not your company or website name
  • We will use this email address to reply back to you.
  • The website with MailPoet installed, that you are facing issues with.
  • Please use the field above to detail your question/message/error to us.

Patience is a virtue. Read this article to understand why you should not send the same message to us twice.