Important notice for free users, please read below!

In the following days, our team members from around the globe will be travelling to Spain, to attend WordCamp Europe. This is a great opportunity for us to get everyone together and discuss our plans for the future (MailPoet 3 and our Sending Service).

This means that we will have to use our limited free time to focus on providing awesome support for our Premium users. If you are a Free user and need help with MailPoet, please use the WordPress forums.

If you need a faster response to your question or need urgent help with an issue, please consider buying our Premium version.

Funchal, Kim, Rocío and Rafael.

Rafael Funchal, Kim, Rocío and Rafael Ehlers. (Valério and Keifer not pictured)

Choose the type of your message below, to display the appropriate form:

Please use the WordPress forums to ask questions, we will reply there.

Sales and Pre-Sales Questions

Use this form ONLY if you have problems with the Activating or Renewal process. Or if you want a refund. We will only answer Sales related questions here.
  • This will help us quickly identify your need.
  • Not your company or website name
  • We will use this email address to reply back to you.
  • The website with MailPoet installed, that you are facing issues with.
  • Please use the field above to detail your question/message/error to us.

Patience is a virtue. Read this article to understand why you should not send the same message to us twice.