We answer Free users within 48h and Premium users within 24h, Monday to Friday.
- Three staff answer about 60 users per day. See infograph.
- Can’t drag and drop? 99% of the time, this is the problem.
- We have nearly 100 articles in our knowledge base.
- This is how our support system works, please wait until you get an answer!
- We’ll reply to your question below by email, we don’t have another ticket system!