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We answer Free users within 48h and Premium users within 24h.

  1. Two staff answer about 60 users per day. See infograph.
  2. Can’t drag and drop? 99% of the time, this is the problem.
  3. We have nearly 100 articles in our knowledge base.
  4. This is how our support system works, please wait until you get an answer!
  5. We’ll reply to your question below by email, we don’t have another ticket system.